Pointing Your Domain at Your Website

What you need to know

You don't need to do anything. We automatically connect your domain to your website the moment you point your domain at us. This article exists in case you're curious about how it works or why your old website still shows up.

What "pointing your domain" actually means

When someone types yourbusiness.com into their browser, two things happen behind the scenes:

1. Their browser asks the internet, "where does yourbusiness.com live?"
2. Whatever the answer is, the browser goes there to fetch your website

The "where" is controlled by a setting called an A record (or sometimes a CNAME — same idea, different format). When you buy a domain through us, or move an existing domain to us, we automatically fill in this setting to point at your website. You don't have to think about it.

Why might my old website still show up after I switched?

Most often it's just delay — the internet takes a few hours to spread the news that your domain moved. Try these in order:

1. Wait 24 hours. Most of the time this fixes it.
2. Try an incognito/private browser window. Your regular browser is probably caching the old site. Incognito skips the cache.
3. Try from your phone on cellular data (not WiFi). Different network = different cache.
4. Still broken after 24 hours? Email support@siteglowup.ai with your domain name and we'll fix it.

"Can I point my domain at someone else's website?"

Yes — if you want a subdomain like blog.yourbusiness.com to point somewhere else (a separate Medium blog, a hosted forum, etc.), see Adding DNS Records for the walkthrough. The main yourbusiness.com will keep pointing at us.

Curious how this works behind the scenes?

We use a content delivery network (CDN), which means your website is copied to data centers all over the world. When a visitor from Tokyo loads your site, they get it from a server in Tokyo. A visitor from London gets it from London. That's why your site loads fast no matter where your customers are.

The technical setup uses CNAME records pointing at AWS CloudFront. You don't need to know what any of that means to use it — but now you do.