SiteGlowUp

Managing Your Contact Form

4 min read

The contact form management page

Once you've enabled the Contact Form addon (Dashboard > Addons > Enable), click Manage on its card. The management page has three tabs:

  • Submissions — every message that has ever been sent through the form
  • Settings — notification email and success message
  • Repair — a one-click fix if the form ever stops working

Submissions tab

Every time a visitor submits your contact form, a record appears here. Each submission shows:

  • Name and email of the person who wrote
  • Message body (click to expand the full text)
  • Timestamp — when it was received
  • Unread indicator — an amber dot until you open it
Submissions are stored indefinitely. You can also have them emailed to you as they arrive — see Settings.

Settings tab

Notification email
By default, new submissions go to the email on your SiteGlowUp account. If you'd rather they go to a shared inbox (like hello@yoursite.com or sales@), change it here. The address must be verifiable — we send a confirmation email before switching.

Success message
After a visitor hits Send, they see a confirmation message. You can customize the wording — for example:

  • "Thanks! We usually reply within one business day."

  • "Message received. Expect a call from our team today."


Leave it empty to use the default: "Thanks — we'll be in touch shortly."

Repair tab

Every so often, an AI change request can accidentally break the contact form's submit handler — for example, if the AI rewrites the surrounding HTML more aggressively than expected. The Repair tab gives you a one-click fix:

  1. Click Repair form
  2. We re-patch the form on your contact page — fixing the submit handler, re-adding hidden fields and spam protection, and redeploying
  3. You see a confirmation within a few seconds

Auto-repair

You usually won't need the Repair button. Every time the AI edits a page that contains your contact form, we run the same repair routine in the background automatically. The manual button is there as a safety net — use it if you ever test the form and submissions don't appear.

What "Smart Enable" does on first turn-on

When you first enable the Contact Form addon, we check whether a form already exists on your contact page:

  • If a form exists — we patch the existing form rather than replacing it. Your copy, field layout, design, and any custom fields are preserved. We just wire the submit button into our backend and add spam protection.
  • If no form exists — we deploy a clean starter form (Name, Email, Message) that you can edit later with an AI change request.
This means enabling the Contact Form is safe even if your site was redesigned from an existing site that already had a working contact form — you won't lose any custom fields or layout.

Troubleshooting

"I submitted a test message and nothing arrived"
Check the Submissions tab first — the message may be there but the notification email was blocked. If it's not in Submissions, go to the Repair tab and click Repair form.

"I want to add custom fields (phone number, company, etc.)"
Use an AI change request describing the fields you want. Say: "Add a Phone Number field and a Company field to the contact form on the Contact page, both below the Email field." The next AI edit will include those fields, and auto-repair keeps the submit handler wired up.

"I want to stop getting notification emails"
Clear the notification email in Settings and save. Submissions still log to the Submissions tab so you can read them whenever you want.