Affiliate Program Terms

1. Eligibility

To participate in the Program, you must be at least 18 years old (or the age of legal majority in your jurisdiction, if higher), have the legal capacity to enter into a binding contract, and operate a legitimate audience (whether a YouTube channel, podcast, social account, newsletter, blog, community, or other content distribution channel) that is consistent with the topical focus of the SiteGlowUp Suite’s products.

We may, in our sole discretion, decline any application or terminate any Affiliate’s participation if we determine that the Affiliate does not meet these eligibility requirements or has otherwise violated these terms. Government employees, our own employees, and our immediate family members are not eligible to participate.

2. Application and Approval

Participation in the Program is by application only. Submission of an application does not guarantee acceptance. We review each application by hand and typically respond within three (3) business days. We may request additional information at any time and may verify any information you provide.

If approved, you will receive an affiliate code prefixed with Glow- (initially system-generated, e.g. Glow-XYZ1236), a link to onboard a Stripe Connect Express account, and access to the affiliate dashboard. After you have accumulated five (5) cleared conversions, you may request to change your code to a custom suffix (e.g. Glow-YOURNAME), subject to availability and our reasonable trademark and propriety screening.

3. Prohibited Conduct

You agree that you will not, and will not encourage or assist any third party to:

• bid on, register, or otherwise use our trademarks (including but not limited to “SiteGlowUp,” “siteglowup.ai,” “Hands Free Sites,” or “handsfreesites.com”) or confusingly similar variations in paid search advertising on Google, Bing, or any other ad network;
• purchase domain names or social media handles that include our trademarks or confusingly similar variations;
• publish, post, or distribute false, misleading, or unsubstantiated statements about us, our products, or our pricing, including fake reviews or testimonials;
• generate clicks, signups, or conversions through bot traffic, click farms, automated scripts, incentivized clicks (e.g. pay-to-click sites, paid-to-sign-up offers), or any other form of artificial activity;
• refer yourself, members of your household, or accounts that you operate or control. We use IP, device, payment, and behavioral signals to detect self-referrals and will reverse any conversion we determine in good faith to be a self-referral;
• run paid social or display advertising that targets users by impersonating us, by using our brand assets without permission, or by making claims that exceed what our published materials support;
• drive paid traffic to our landing pages, signup pages, or checkout pages directly without first sending traffic through a landing page or piece of content that you operate and that materially adds context;
• misrepresent the capabilities of SiteGlowUp or Hands Free Sites (for example, by promising features we do not ship, by quoting prices that are not current, or by guaranteeing outcomes we have not endorsed);
• use spammy email, SMS, push, or messaging tactics (including unsolicited bulk messaging, scraped contact lists, or messages that violate the CAN-SPAM Act, GDPR, CASL, or any other applicable law);
• obscure or hide your affiliate relationship with us in a way that would mislead consumers or violate FTC disclosure guidelines or any comparable rule in your jurisdiction. Affiliate links must be disclosed clearly and conspicuously to your audience;
• share your affiliate code or dashboard credentials with anyone outside your immediate operation, or assign your participation in the Program to any third party.

Violation of any clause in this section may, at our sole discretion, result in immediate suspension or termination of your account, forfeiture of any unpaid commissions, and/or legal action.

4. Tracking and Attribution

We track referrals through a combination of unique affiliate codes (the Glow- code you receive on approval), URL parameters, and first-party cookies. Where multiple affiliate codes are associated with a single conversion, we apply last-touch attribution: the most recent affiliate code present at checkout receives credit. We do not currently support multi-touch attribution, split commissions, or coupon-stacking.

Affiliate tracking is best-effort and depends on factors outside our control, including browser cookie policies, ad-blocker behavior, and the customer’s device choices. We will use commercially reasonable efforts to attribute conversions accurately but make no guarantee that every referral will be tracked.

5. Commission Structure

5.1 Commission Rate

We pay fifty United States dollars ($50.00 USD) per cleared conversion. The commission rate is flat and does not vary by product tier, customer geography, or order value.

5.2 What Counts as a Cleared Conversion

A conversion “clears” (and becomes eligible for payout) only when all of the following are true:

1. The referee paid their setup fee (e.g. $99 or $249, depending on tier) in full;
2. The referee’s site has been live and continuously serving traffic for at least thirty (30) days;
3. The referee paid their first monthly hosting invoice in full and without dispute;
4. The clearance window of sixty (60) days from the referee’s site-live date has elapsed without a refund, chargeback, or cancellation.

If any of these conditions fails — for example, the referee disputes a charge, requests a refund, or cancels their hosting subscription during the clearance window — the conversion will not clear and no commission will be paid for that referral. Cleared conversions are not subject to clawback once approved.

5.3 Currency and Taxes

All commissions are denominated in United States dollars. You are responsible for any taxes, fees, or currency-conversion costs that apply to your receipt of commissions in your jurisdiction. We do not gross up payments to cover taxes.

6. Payment

6.1 Stripe Connect Express

Commissions are paid via Stripe Connect Express. As part of onboarding, you will be required to provide identity and bank/card information to Stripe, Inc. and agree to Stripe’s Connected Account Agreement. We do not store your banking information.

6.2 Payout Schedule

We run a payout batch on the first (1st) calendar day of each month, covering all conversions that cleared during the preceding calendar month. A minimum balance of twenty-five United States dollars ($25.00 USD) is required to trigger a payout; balances below the minimum roll forward to the next batch.

6.3 Failed or Returned Payouts

If a payout fails because of incorrect or outdated banking information, we will hold the balance for up to ninety (90) days and notify you. After ninety (90) days, unclaimed balances may be forfeited.

6.4 Disputes

You must notify us in writing at affiliates@siteglowup.ai of any disputed commission within sixty (60) days of the date the conversion was first recorded in your dashboard. Disputes raised after this period are waived.

7. Tax Obligations

United States affiliates: as part of Stripe Connect Express onboarding, you will be asked to complete an IRS Form W-9. If you receive more than six hundred United States dollars ($600.00 USD) in commissions during a calendar year, Stripe Tax will issue you a Form 1099-NEC on our behalf and file the corresponding return with the Internal Revenue Service.

International affiliates: you are responsible for understanding and complying with the tax laws of your jurisdiction. You may be required to complete an IRS Form W-8BEN (or equivalent) during Stripe onboarding to certify foreign status and, where applicable, claim treaty benefits.

We do not withhold any portion of your commissions for tax purposes (other than as may be required by law for specific jurisdictions). You agree to indemnify us against any tax liability, penalties, or interest arising from your failure to comply with your tax obligations.

8. Intellectual Property and Promotional Materials

We grant you a limited, non-exclusive, non-transferable, revocable license to use our name, logos, screenshots, and other brand assets provided in our affiliate media kit solely for the purpose of promoting our products as part of the Program. You will not modify our trademarks, register them, or use them in a manner that suggests endorsement, partnership, or co-branding beyond what is true. All goodwill arising from your use of our trademarks inures to us. This license terminates immediately on termination of your participation in the Program.

9. Disclosure and Compliance

You agree that all promotional content using your affiliate code or affiliate links will disclose the affiliate relationship clearly and conspicuously in a manner that complies with the U.S. Federal Trade Commission’s “Guides Concerning the Use of Endorsements and Testimonials in Advertising” (16 C.F.R. Part 255), and with any comparable law or guideline in your jurisdiction (including but not limited to the U.K. CAP Code, the EU Unfair Commercial Practices Directive, and the ACCC’s influencer guidelines).

10. Suspension and Termination

We may suspend or terminate your participation in the Program, in whole or in part, at any time and for any reason or no reason, with or without notice. On suspension or termination, your right to use our brand assets and your affiliate code ceases immediately. Cleared but unpaid commissions will be paid in the next regular payout batch unless the termination was for cause (in which case unpaid commissions may be forfeited at our discretion). You may terminate your participation at any time by emailing affiliates@siteglowup.ai.

11. Modification of the Program

We may modify any part of these terms, the commission structure, the payout schedule, the clearance window, or any other aspect of the Program at any time. We will provide at least thirty (30) days’ notice of any material adverse change (such as a reduction in commission rate) by email to the address on file. Continued participation in the Program after the effective date of a change constitutes acceptance of the change.

12. Confidentiality

You agree to keep confidential any non-public information we share with you about the Program, including conversion data, dashboard analytics, internal metrics, and any feedback or strategic information shared in private communication. This obligation survives termination of your participation for a period of two (2) years.

13. Independent Contractor Relationship

You are an independent contractor with respect to your participation in the Program. Nothing in these terms creates an employment, partnership, joint-venture, franchise, or agency relationship between you and us. You have no authority to make any representations or commitments on our behalf.

14. Disclaimers

The Program is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Program, the affiliate dashboard, our tracking, or your ability to earn commissions. We do not guarantee any specific level of earnings, traffic, conversion rate, or product availability. Past performance of other affiliates is not indicative of your future results.

15. Limitation of Liability

To the maximum extent permitted by applicable law, our total cumulative liability arising out of or relating to the Program will not exceed the total commissions paid to you in the twelve (12) months preceding the event giving rise to the liability. We will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, loss of business, or loss of goodwill, regardless of the theory of liability.

16. Indemnification

You agree to indemnify, defend, and hold harmless Fireproof Studio LLC, its officers, directors, employees, and agents from and against any claim, demand, damage, loss, liability, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to (a) your breach of these terms, (b) your violation of applicable law, or (c) any content you publish in connection with the Program.

17. Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict-of-laws principles. Subject to Section 18, any action or proceeding arising out of or relating to these terms or the Program shall be brought exclusively in the state or federal courts located in New Castle County, Delaware, and you irrevocably consent to the personal jurisdiction and venue of those courts.

18. Dispute Resolution and Binding Arbitration

Please read this section carefully. It affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to these terms or the Program — except for claims for injunctive relief in connection with intellectual-property infringement or breaches of the confidentiality obligations in Section 12 — shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be held in Wilmington, Delaware (or remotely, at the arbitrator’s discretion). The arbitrator’s award is final and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. You agree that any arbitration or proceeding will be conducted on an individual basis only, and not on a class, consolidated, or representative basis. The arbitrator may not consolidate the claims of multiple Affiliates.

19. General

These terms, together with any documents incorporated by reference, constitute the entire agreement between you and us regarding the Program and supersede any prior agreement or understanding. If any provision of these terms is found unenforceable, that provision will be enforced to the maximum extent possible and the remaining provisions will remain in full effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign or transfer your rights under these terms without our prior written consent; we may assign these terms freely.

20. Contact

Questions about the Program or these terms can be sent to affiliates@siteglowup.ai.